We, at Technology International shall work towards achieving total customer satisfaction by:
Consistently carrying out improvement in our products, processes and methods.
Continuous development of skills at all levels to provide opportunities for fullest expression of individual capabilities.
Knowing the customer including their use and staying close to them to understand their needs and expectations and translate these into reliable products and services.
Building relationship with our sub-contractors, business associates and employees based on mutual trust and openness.
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Quality Objectives
To increase turnover by 20% YOY.
To reduce customer complaints to NIL.
To maintain in-process rejection below 5%.
To achieve total customer satisfaction of 95% or more.
To reduce internal NCR every quarter upto a max of 3.
To give minimum 2 training to all employees every year.
